Privacy Policy

Effective Date: [15-Aug-2025] 
Website: www.jlinum.com 
Contact Email: whisper@jlinum.com 

1. Introduction 

J.Linum Co (“we”, “us”, “our”), a premium fashion and lifestyle brand, collects and processes certain personal data to operate our website, offer services, and fulfill orders through www.jlinum.com and affiliated channels. We are committed to protecting the privacy and personal data of users in compliance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“IT Rules”). 

By accessing our website or placing an order, you agree to the terms of this Privacy Policy. 
 

 
2. Data Controller 

The data controller responsible for processing your personal data is: 

J.Linum Co 
Registered Address: [92, Rashtriya Vidyalay Road, Basavanagudi, Bangalore-560004. INDIA] 
Corporate Identification Number (CIN): [U18209KA2019PTC121585] 
Email: whisper@jlinum.com 

 

3. Information We Collect 

We collect the following types of personal and sensitive personal data: 

a) Account & Identity Data 

  • Full Name 

  • Email Address 

  • Mobile Number 

  • Date of Birth (optional) 

  • Gender (optional) 

b) Address & Transaction Data 

  • Billing and Shipping Addresses 

  • Order history and transaction details 

  • Payment status and delivery details 

c) Payment Data 

  • Payment method, UPI, card details (processed via Razorpay/Stripe/PayPal) 
    Note: We do not store payment information on our servers. 

d) Technical & Usage Data 

  • IP Address 

  • Browser type, device info 

  • Session data, cookies, interaction logs 

e) Communication Data 

  • Messages exchanged with customer service 

  • Product inquiries, feedback, and support chats 

Shape 

4. Purpose of Data Collection 

Purpose 

Type of Data 

Legal Basis 

Order fulfilment and delivery 

Identity, address, transaction 

Contractual necessity 

Payment processing 

Payment data 

Contractual necessity 

Account creation & login 

Identity, password 

Contractual necessity 

Customer service 

Communication data 

Legitimate interest 

Analytics & improvements 

Technical and usage data 

Legitimate interest 

Marketing (if opted-in) 

Email, preferences 

Consent 

Fraud prevention & legal compliance 

Technical, payment data 

Legal obligation 

 

5. Consent & Choice 

Where applicable under Indian law, you have the right to: 

  • Access and update your data 

  • Withdraw consent at any time 

  • Request erasure of your data 

  • Object to marketing communications 

  • Opt out of cookies (see Section 10) 

To exercise any of these rights, please contact: whisper@jlinum.com 

 

6. Data Sharing and Third Parties 

Your data may be shared with: 

  • Payment processors (Razorpay, Stripe, PayPal) 

  • Courier services (e.g., Bluedart, DTDC,Delhivery, DHL) 

  • Customer service and CRM tools 

  • Analytics tools (e.g., Google Analytics, Meta Pixels) 

We do not sell or rent your data to third parties. 

 

7. Data Security 

We implement industry-standard technical and organizational measures, including: 

  • SSL encryption 

  • Tokenized payment processing 

  • Access controls and data minimization 

  • Secure data storage on certified servers 

In the event of a data breach likely to cause harm, we will notify affected users and appropriate authorities in compliance with Indian IT Rules. 

 

8. Retention Policy 

We retain your personal data: 

  • As long as your account is active or necessary to provide our services 

  • For up to 3 years after your last activity, for legal or audit purposes 

  • Payment data is retained only by authorized payment gateways 

Data is securely destroyed or anonymized after the retention period ends. 

 

9. Cookies and Tracking 

We use cookies and similar tracking technologies to: 

  • Remember login and shopping cart state 

  • Analyze site usage and performance 

  • Personalize product recommendations 

You can manage or disable cookies in your browser settings. Learn more: [http://www.youronlinechoices.com/in/] 

 

10. Marketing and Communication 

If you opt in to our newsletter or promotional updates, we may send: 

  • Product news and launch announcements 

  • Exclusive offers and discounts 

  • Styling guides and brand stories 

You can unsubscribe anytime via the link in each email or by updating your preferences in your account. 

 

11. Children's Privacy 

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. 

 

12. Social Media & External Links 

Our website may include links to third-party sites (e.g., Facebook, Instagram). J.Linum Co is not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies separately. 

 

13. Changes to This Policy 

We reserve the right to update this Privacy Policy as needed to reflect legal, technical, or business developments. The latest version will always be available at www.jlinum.com/privacy-policy. 

 

14. Grievance Office Support (as per IT Act, 2000) 
 
Email: grievance@jlinum.com